Contact information

Contact Information

The Defib Group

1. Overview

We are committed to providing excellent customer service and support. If you have any questions, enquiries, or require assistance, please contact us using the details below.


2. Contact Details

Business Name: The Defib Group

Email: Shaun@thedefibgroup.com
Phone: +353 89 420 4904


3. Customer Support Hours

Our support team is available during the following hours:

  • Monday to Friday: 9:00 AM – 5:00 PM

  • Saturday & Sunday: Closed

We aim to respond to all enquiries within 24 hours during business days.


4. Emergency Situations

Our products are designed for use in medical emergencies. However:

  • We do not provide real-time emergency support

  • In an emergency, always contact your local emergency services immediately


5. Business Enquiries

For bulk orders, partnerships, or business-related enquiries, please contact us via email with full details, and a member of our team will respond promptly.


6. Complaints

If you are not satisfied with our products or services, please contact us directly. We take all complaints seriously and will work to resolve issues as quickly as possible.


7. Updates to Contact Information

We reserve the right to update our contact information at any time. Any changes will be posted on this page.


This Contact Information page is provided to ensure transparency and accessibility in accordance with good business practices and applicable regulations.