Terms of service

Terms of Service

The Defib Group

1. Overview

This website is operated by The Defib Group. Throughout the site, the terms “we”, “us” and “our” refer to The Defib Group. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country of residence

  • You will not use our products for any illegal or unauthorised purpose

  • You will not transmit any viruses or malicious code

3. Products & Services

We supply defibrillators and related medical equipment. While we strive to ensure all product descriptions are accurate:

  • We do not guarantee that product descriptions or other content are error-free

  • Products are subject to availability

  • We reserve the right to discontinue products at any time

Defibrillators must be used in accordance with manufacturer instructions and relevant training guidelines.

4. Medical Disclaimer

Our products are intended to assist in emergency situations. However:

  • We do not provide medical advice

  • Proper training in defibrillator use is strongly recommended

  • The Defib Group is not liable for misuse or improper handling of products

5. Pricing & Payments

  • All prices are listed in EUR (€) unless stated otherwise

  • We reserve the right to change pricing at any time

  • Payment must be received in full before goods are dispatched

6. Shipping & Delivery

  • Delivery times are estimates and may vary

  • We are not responsible for delays caused by couriers or external factors

  • Risk transfers to the customer upon delivery

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms. Please review it separately for details on returns, refunds, and exchanges.

8. Limitation of Liability

To the fullest extent permitted by law:

  • The Defib Group shall not be liable for any indirect, incidental, or consequential damages

  • Our liability is limited to the amount paid for the product

Nothing in these Terms limits your statutory rights under applicable consumer law.

9. Warranty

Products may come with a manufacturer’s warranty.
We do not provide additional warranties beyond those offered by the manufacturer unless explicitly stated.

10. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of The Defib Group and may not be used without permission.

11. Third-Party Links

Certain content or services may include materials from third parties.
We are not responsible for examining or evaluating third-party content or websites.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Ireland.

14. Contact Information

Questions about the Terms of Service should be sent to:
📧 info@thedefibgroup.com

These Terms are designed to comply with applicable Irish and EU consumer protection laws and do not affect your statutory rights.